Information and referral line - constant service information support your activities, aimed at maintaining the loyalty of existing customers.

No longer have to rack their brains over how to avoid downtime and jobs involving all hands, you just have to decide:
- What days and hours of our operators will call your customer service?
-What information should own our operator when you answer your customers?
-What information must fix the operator as a result of a call for the formation of the customer database for your company?
Statistical reports, which you would like to receive and how often?
-Situations in which the operator must switch the caller to the manager of your company?
In contrast to the hot line, created as a rule, on a promotion and to attract new customers.
The purpose of the information line - continuous information support your activities, aimed primarily at maintaining the loyalty of existing customers.

"Information Hotline" will allow you to:
-serve both outgoing and incoming calls;
-in a short time to inform your customers and partners with the necessary information;
-promptly inform all interested parties to expand the "line" of goods and services;
-to release qualified staff from the answers to common questions on the phone;
-"Unload" the phone lines;
-maintain the image of an open and customer-oriented company;