Hotlines are the simplest and most effective way of customer feedback, operational channel for obtaining marketing information. The client has an opportunity to express his wishes manufacturer or retailer, feels that his opinion is taken in to a count.

Also, "hot lines" may act as a support for promotions (contests, raffles prizes, quiz), just brand, and interactive television projects (such as live voting ).
Hotlines are convenient for customers - consumers do not need to go anywhere, just pick up the phone and call to get necessary information.
Hotline can receive orders such as loan application. All these possibilities are unloaded you and your employees from the routine and tedious work.
VTS Group Call Center provides a comprehensive service numbers 0-800. This service is one of the options for a "hotline". Phone number format "0-800" will provide free access to your customers from any region, in addition, the existence of "federal" support service by itself is an element of the company's image.

To solve these problems VTS Group Call Center will:

 - formalize any phone number in the format of "0-800";
 - develop together a list of frequently asked questions and answers to them;
 - will give your project a group of qualified operators, who before launching the project will train specifics of your products or services;